Developer Support Engineer

📋 Description

• Troubleshoot and investigate complex customer CI/CD scenarios and provide innovative solutions for
• Develop scripts in Bash, Python, and Groovy for debugging and automating
• Set up JFrog applications and 3rd party products in various development environments
• Analyze log files, thread dumps, HTTP traffic, JVM and OS parameters
• Reproduce customer scenarios and fill relevant bugs/features
• Maintain and improve a knowledge base of known issues and solutions

🎯 Requirements

• B.Sc. or equivalent in Computer Science, Computer Engineering, or a related technical field
• 2+ years of hands-on experience in technical roles (e.g., Tier 3 Support, NOC, Production Engineer
• Proven ability to manage complex, escalated cases involving multiple architectures across multiple
• Deep experience in Linux (Systems Administration, Bash scripting, file systems)
• Strong technical software-related debugging skills (Log analysis, root cause analysis, stack trace
• Ability to read and debug code in Java or another compiled language