Troubleshoot and investigate complex customer CI/CD scenarios and provide innovative solutions for
Develop scripts in Bash, Python, and Groovy for debugging and automating.
Set up JFrog applications and 3rd party products in various development environments.
Analyse log files, thread dumps, HTTP traffic, JVM and OS parameters.
Reproduce customer scenarios and fill relevant bugs/features.
Maintain and improve a knowledge base of known issues and solutions.

🎯 Requirements

2+ years of relevant experience in technical support.
Understanding of Java or other compiled language.
Experience in customer-facing roles.
Experience in Linux.
Able to manage complex, escalated cases involving multiple architectures across multiple platforms.
Strong technical software-related debugging skills.

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