Troubleshoot and Investigate complex customer CI/CD scenarios and provide innovative solutions for
Develop scripts in Bash, Python, and Groovy for debugging and automating
Set up JFrog applications and 3rd party products in various development environments
Analyse log files, thread dumps, HTTP traffic, JVM and OS parameters
Reproduce customer scenarios and fill relevant bugs/features
Maintaining and improving a knowledge base of known issues and solutions

🎯 Requirements

2+ years of relevant experience in technical support
Understanding of Java or other compiled language
Experience in customer-facing roles
Experience in Linux
Able to manage complex, escalated cases involving multiple architectures across multiple platforms
Strong technical software-related debugging skills

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