Digital Experience Manager

📋 Description

• Own the end-to-end digital user journey across websites, mobile applications, and member portals
• Take direct responsibility for website reliability, uptime, monitoring, and incident response
• Lead the migration of key digital properties from Webflow to a code-based stack alongside a broader
• Manage content and digital experience quality across CMS platforms and reputation touchpoints
• Develop and manage conversion rate optimization programs using analytics, behavioral insights, A/B
• Monitor key digital performance indicators through tools such as Google Analytics or Adobe

🎯 Requirements

• 5+ years of experience in web or digital experience management, ideally including direct ownership
• Proven accountability for uptime, monitoring, reliability, and incident response in a live website
• Demonstrated experience building and delivering CRO and experimentation programs based on clear
• Strong technical fluency to review and assess development work and communicate effectively with
• Advanced familiarity with web analytics, testing, and attribution tools, including platforms such
• Experience managing external development teams, contractors, or agencies across scope, budget

🎁 Benefits

• Remote-first working environment with core hours from 9:00 a.m. to 6:00 p.m. CST, with flexibility
• Flexible, high-ownership environment designed around written communication, focused collaboration
• Opportunity to shape digital strategy, processes, and infrastructure in a fast-growing
• Exposure to complex digital initiatives spanning platform migration, reliability, analytics, CRO
• Opportunity to work cross-functionally with marketing, technology, product, and clinical operations
• Culture emphasizing continuous learning, resourcefulness, transparency, ownership, empathy, and