Digital Experience Manager (Japan)

📋 Description

• Mapping the customer journey based on the commercial calendar
• Ensuring consistency of site content across all digital channels
• Leading the development of functions, online visual merchandising, digital copywriting, and
• Building short-term and long-term strategies for COS site aligned with customer acquisition and
• Managing overall site calendar for regular refreshes, seasonal and promotional campaigns
• Creating/optimizing product copy that communicates campaign mechanisms, product info, and aligns

🎯 Requirements

• Previous experience in e-commerce or digital fashion industry preferred
• Insightful and knowledgeable in product hierarchy and customer journey
• Excellent English and Japanese language skills, both verbal and written
• Curious mindset in data
• Excellent communicator and ability to build relationships with key stakeholders
• Knowledge of E-commerce tools (CMS, BI, GA/GA4)

🎁 Benefits

• 25% staff discount on all H&M Group brands
• H&M Incentive Program (HIP)
• Commuting fee
• Long Service Award
• Childcare / Family Care Leave
• Health checkup