Digital Patient Engagement Coordinator

📋 Description

• Prompt Lead Response
• Monitor and respond to SMS inquiries in a timely, professional manner.
• Consultative Conversations with open health questions.
• Scheduling: coordinate phone consultations via Calendly or similar tools.
• Intake & Documentation in the CRM and scheduling platforms.
• Relationship Building with empathy and follow-up when needed.

🎯 Requirements

• Tech-Savvy: quickly learn new platforms; CRM/telehealth/scheduling tools a plus.
• Excel Experience: basic spreadsheets or simple reports.
• Strong Communication Skills: SMS writing and clear verbal for phone chats.
• Curiosity & Empathy: genuinely interested in clients’ goals.
• Healthcare/Wellness Interest: familiarity with telehealth or concierge medicine.
• Reliable Availability: respond promptly during East Coast business hours.

🎁 Benefits

• Location remote, part-time.
• Hours flexible schedule.
• Compensation competitive base salary.
• Ongoing Training Go High Level, DrChrono, and Calendly.
• Meaningful Engagement: connect with clients and resources.
• Team Culture: empathy, curiosity, and genuine care for client outcomes.