Digital Product Designer - Retail Tech

📋 Description

• Explore H&M store environments in multiple markets to find opportunities to improve the tech
• Work with colleague-facing or customer-facing applications in store and improve their usability
• Continuously test, iterate, and improve experiences based on performance data and user insights
• Ensure designs are feasible, scalable, and aligned with platform capabilities and design systems
• Present design concepts clearly, grounded in user insights and product strategy
• Design inclusive experiences using accessibility best practices (including WCAG guidelines)

🎯 Requirements

• Experience designing internal tools, B2B products, or operational systems (e.g., back-office
• Experience with Service Design methodologies and curiosity to understand the wider physical context
• Experience designing for real-world usage contexts (e.g., shared devices, in-store environments
• Experience working in fast-moving environments with changing priorities, context switching and
• Strong ability to balance creativity with data-informed decision making
• Experience designing for native Android applications

🎁 Benefits

• Staff discount card, usable on all H&M Group brands in stores and online (H&M, H&M
• Included in H&M Incentive Program (HIP)
• Local market competitive perks and benefits (may differ by employment type and country)