Director, Account Management

📋 Description

• Lead a team of Account Managers owning post-sale relationships.
• Drive retention and targeted expansion through pricing and license adoption.
• Coach team to develop strategic account plans and value realization.
• Partner with CS, Sales, Billing, Implementation, and Support for seamless handoffs.
• Report on team performance, retention health, and investment needs.
• Collaborate with People Ops to build onboarding experiences.

🎯 Requirements

• 4+ years of sales and/or account management in a quota-carrying role.
• 2+ years managing Account Managers or similar post-sale roles.
• Proven ability to meet revenue targets and drive growth.
• Hands-on understanding of B2B SaaS deal flows, relationships, and pricing.

🎁 Benefits

• Two medical plans; dental/vision 100% covered
• HSA seed; company-paid STD/LTD; life insurance; telemedicine
• Wellness benefit of $400/year
• Flexible PTO, 14 holidays, paid parental leave, give-back days
• 401(k) with 4% company match and immediate vesting
• Fully remote with $600/year remote reimbursement and annual kickoff