Director, Account Management, Sales SMB

📋 Description

• Lead and scale Braze's SMB Account Management team across EMEA
• Manage a team of up to 8 Account Managers
• Drive upsells and renewals for SMB and mid-market customer relationships
• Collaborate cross-functionally with Marketing, Integrations/Onboarding, Customer Success, and Sales
• Shape, influence, and execute operational processes
• Coach and lead Account Managers to grow and retain SMB and mid-market customer relationships

🎯 Requirements

• Minimum of 8 years of proven experience within Sales for Mobile or Marketing Technology
• At least 3 years of experience managing a regional team of Commercial / Mid-market Sales executives
• Ability to work cross-functionally with Marketing, Integrations/Onboarding, Customer Success, and
• Exemplary leadership skills and dedication to the success and growth of team members
• Ability to shape, influence and execute operational processes
• Outstanding verbal, written and stand-up presentation skills

🎁 Benefits

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly