Director, Business Innovations

📋 Description

• Own and lead overall client strategy across key accounts to drive innovation and growth.
• Serve as senior client partner for major accounts across experience design and retail.
• Build long-term relationships with senior stakeholders across retail and electronics brands.
• Manage account health: budget, margin, forecasting, invoicing, profitability.
• Identify opportunities within existing accounts and bring them to market with internal teams.
• Lead cross-functional teams to ensure client service, delivery quality, and engagement.

🎯 Requirements

• 10+ years in marketing/advertising/tech or client services with hands-on account leadership.
• Experience leading key accounts across retail, technology, and global consumer brands.
• Proven success growing client relationships through strategic expansion and innovation.
• Experience with multidisciplinary teams including strategy, creative, technology, and operations.
• Bachelor's degree in Business, Marketing, Communications, or related field (or equivalent).
• Experience in fast-paced client-services environments with senior-level accountability.

🎁 Benefits

• Medical, dental, and vision benefits begin the first month after hire.
• Hybrid role with on-site Seattle presence as needed and remote flexibility.