Director, Client Strategy and Growth

📋 Description

• Account Leadership: Collaboratively build the retention & expansion strategy for Hello Heart
• Relationship Management: Develop relationships with key client decision-makers and influencers to
• Revenue Retention & Renewals: Responsible for overall revenue retention year over year to 95%
• Revenue Growth: Drive revenue growth through strategic client expansions, contract negotiations
• Market Analysis: Conduct thorough market and competitive analysis to identify opportunities and
• Industry Knowledge: Stay abreast of industry changes, regulatory updates, and emerging trends

🎯 Requirements

• GenAI-fluent, specifically for building client facing materials, summarizing account details, and
• Master of Business Administration (MBA) required
• 3+ years of management / strategy consultant experience required, with 1+ year at the engagement
• 5+ years of experience in healthcare, digital health, population health, or equivalent industry
• Experience in growth-stage / start-up companies strongly preferred
• A demonstrated track record of account retention & expansion success