Director Content + Production Operations

📋 Description

• Design, implement, and maintain the organization's Learning Content Management System (LCMS)
• Establish a single-source content framework that supports industry-specific and audience-specific
• Lead the LCMS vendor relationship, influencing implementation decisions, shaping the platform
• Lead, coach, and develop a multidisciplinary team of eLearning developers, a senior multimedia
• Translate the product roadmap into a structured production plan, prioritizing content development
• Partner with training product teams, product management, and program managers to manage project

🎯 Requirements

• Bachelor's degree in Information Science, Technical Communication, Instructional Technology, or a
• At least 10 years of experience in content operations, production, content delivery, or a related
• Demonstrated experience designing, implementing, and managing a structured or component-based
• Hands-on experience with production Learning Content Management Systems (LCMS) or Component Content
• Proven leadership in production or delivery operations within content development, digital
• Experience managing external vendors and production partners, setting clear expectations

🎁 Benefits

• Comprehensive compensation package: Competitive compensation aligned with the scope and
• Comprehensive benefits package: Access to employee benefits designed to support professional and
• Retirement savings: 401(k) plan.
• Paid time off: PTO to support rest, personal commitments, and work-life balance.
• Health and wellness: Dedicated Health & Wellness Days to support employee well-being.
• Paid volunteer time off: Opportunities to contribute to causes and communities that matter to you.