Director, Customer Engagement Strategy & Operations, Moveworks from ServiceNow

📋 Description

• Translate product, customer, and GTM priorities into an executive customer engagement strategy, and
• Partner with Sales, Business Development, and Product to identify and bring forward high-impact
• Anticipate emerging needs, surface gaps and risks early, and build scalable approaches to customer
• Represent the executive team’s position, intent, and commitments to account teams, and prepare talk
• Carry yourself with poise and credibility in customer and partner meetings, earning the confidence
• Craft executive narratives that bridge product strategy to customer priorities.

🎯 Requirements

• 10+ years in management consulting, product, sales, strategy and operations in a technology
• A track record of earning the trust of senior executives and speaking and acting on their behalf
• Incredible executive presence, poise under pressure, ability to manage a very high volume of
• Ability to deliver the company talk track, and speak on behalf of senior executives when they is
• Comfort navigating escalations independently.
• Executive presence with outstanding verbal and written communication, equally fluent presenting to

🎁 Benefits

• Equity (when applicable)
• Variable/incentive compensation
• Health plans, including flexible spending accounts
• 401(k) Plan with company match
• ESPP
• Matching donations