Director - DT Delivery Vendor Management

📋 Description

• Own the full portfolio of delivery partner relationships (Accenture, Deloitte, Infosys, KPMG, and
• Identify and formally call out SLA breaches, missed milestones, and quality gaps; apply and track
• Maintain a partner scorecard covering delivery quality, resource utilization, staffing fill rates
• Establish and run monthly performance/operations reviews with each delivery partner, with a
• Produce executive-ready summaries of partner performance trends for GBSx leadership
• Maintain a single source of truth (dashboard/tracker) for active SOWs, milestones, and partner

🎯 Requirements

• 15+ years in vendor/partner management, IT sourcing, or delivery management, ideally with large
• Demonstrated experience managing a $10M vendor portfolio and negotiating MSAs, SOWs, and rate cards
• Strong understanding of staff-augmentation and managed-service delivery models for Technical
• Experience running formal governance/performance review cadences with external partners at scale
• Comfortable interpreting contractual terms (SLAs, milestones, penalty/credit clauses) without being
• Strong executive presence and negotiation skills — able to hold their own against Director/VP-level

🎁 Benefits

• Flexible or Remote work persona
• Equal Opportunity Employer
• Accommodations for individuals with disabilities in the application process
• Export control regulations compliance
• Fortune Media IP Limited license (if applicable)