Director, EMEA Professional Services

📋 Description

• Define EMEA Customer Engineering programs: Partner with EMEA GTM leadership to design and run
• Support positioning and selling: Support the creation and evolution of standard pre sales assets to
• Own resource management and delivery: Own staffing, capacity planning, and utilization for the EMEA
• Lead and grow the EMEA team: Hire, onboard, coach, and develop Architects, AI Engineers, and
• Coordinate across global Customer Engineering in a matrix model: Provide day-to-day coordination
• Align with global PS leadership: Keep delivery standards, tooling, pricing, and reporting

🎯 Requirements

• You have 10+ years of experience in professional services, solutions engineering, customer
• You have led a services or post-sales team in EMEA. You know the regional market and its regulatory
• You have helped sell technical services alongside a software subscription. You can scope work
• You have owned resource management and delivery. You understand utilization, capacity planning, and
• You have led through influence in a matrix organization. You can set direction for people who do
• You are credible with engineers and executives. You can discuss agent architectures, cloud

🎁 Benefits

• Benefits include medical, dental, and vision coverage
• flexible vacation
• 401(k) plan
• meals on in-office days in the US and more