Director, Global Delivery Centre Operations & Strategy

📋 Description

• Lead engineering governance, turning decisions into prioritised roadmaps, accountable owners and
• Drive GDC operations and growth, strengthening service performance, resilience and business
• Improve engineering performance using operational, financial and engineering data to set targets
• Lead capacity and expansion plans, aligning workforce, infrastructure, investment and budgets while
• Drive executive alignment through decision-ready briefings, leadership forums and stakeholder
• Scale reusable engineering capabilities across cloud, DevSecOps, automation, AI and security to

🎯 Requirements

• 10–14 years of experience in a Global Delivery Centre, shared services or technology operations
• Strong technical grounding in software engineering, infrastructure, platform engineering or IT
• Proven programme leadership, delivering complex transformation, operational or infrastructure
• Executive and commercial judgement, using engineering, operational and financial insights to
• Enterprise change leadership, aligning teams across functions, regions and reporting lines to

🎁 Benefits

• Hybrid work arrangement: split time between remote and office; work from office at least two days
• Inclusive paid leave
• People-first and inclusive workplace
• Career growth opportunities
• Exposure to diverse, global teams