Director - Implementation

📋 Description

• Lead and oversee the Product Implementation function, ensuring timely, efficient, and high-quality
• Own the complete implementation lifecycle, from requirements gathering and solution planning to
• Build, develop, and manage high-performing implementation teams, fostering accountability, agility
• Establish standardized implementation methodologies, tools, frameworks, and processes to improve
• Collaborate with cross-functional teams to ensure seamless handoffs, effective communication, and
• Monitor implementation timelines, milestones, performance metrics, risks, and escalations

🎯 Requirements

• Experience: 12–15+ years of experience in technology services, product implementation, or related
• Industry Expertise: Extensive experience in healthcare technology and SaaS product implementations.
• Implementation Leadership: Proven ability to lead end-to-end implementations, improve delivery
• Program and Process Management: Strong expertise in program management, process design
• People Management: Demonstrated ability to build, mentor, and develop managers and teams while
• Strategic and Operational Execution: A leadership approach that combines long-term strategic

🎁 Benefits

• Full-time Opportunity: A senior leadership role with the opportunity to shape and scale a strategic
• Hybrid Work Model: Four days working from the office and one day working remotely each week.
• Career Impact: The opportunity to lead large-scale implementation initiatives and influence
• Leadership Development: The opportunity to build high-performing teams, mentor managers, and
• Technology-Driven Environment: Exposure to AI-powered healthcare technology, SaaS solutions, and
• Meaningful Industry Impact: The opportunity to contribute to more efficient healthcare operations