Director, Lifecycle Technology & Operations

📋 Description

• Lead the global operating model and technical foundation for Lifecycle Marketing
• Serve as primary Lifecycle business owner for Braze and broader technology ecosystem
• Define platform strategy, governance, configuration standards, roadmap priorities, and platform
• Partner with Martech, Product, Engineering, and Data Engineering to operationalize events
• Build scalable campaign and journey operations for global localization
• Own end-to-end operational process from intake through optimization

🎯 Requirements

• 10+ years in Lifecycle Marketing Operations, CRM Operations, Marketing Technology, or related
• 5+ years leading teams or complex marketing operations
• Deep experience with Braze or comparable platform
• Strong technical fluency in data architecture, APIs, integrations, data pipelines
• Experience managing agencies and external partners
• Experience across multiple regions and markets

🎁 Benefits

• Competitive compensation including salary and performance bonus
• Flexible time off policies
• Generous medical, dental, vision, STD, LTD, and life insurance
• Health Saving Account (HSA) program
• Health care and dependent care FSA
• 401(k) plan with employer match