Director - Member Engagement

📋 Description

• Lead member engagement strategy: Develop and implement a comprehensive, data-driven engagement
• Build and nurture member relationships: Establish trusted relationships with member companies
• Deliver an exceptional member experience: Champion the member journey by identifying opportunities
• Coordinate cross-functional initiatives: Collaborate with sales, policy, programs, events
• Manage member feedback and retention: Oversee the annual member survey, analyze feedback and
• Lead event strategy and execution: Plan, coordinate, and deliver engaging virtual and in-person

🎯 Requirements

• Professional experience: 7–10 years of experience in membership-related roles within a nonprofit
• Membership strategy expertise: Demonstrated ability to develop and implement strategies that
• Event management experience: Direct experience planning and coordinating small- to mid-sized
• Leadership and team development: Proven experience managing, mentoring, and developing junior
• Data-driven decision-making: Ability to use member feedback, surveys, engagement metrics, and
• Relationship-building skills: Excellent interpersonal skills, emotional intelligence, and the

🎁 Benefits

• Salary: Starting at $120,000 per year.
• Employment type: Full-time, regular position.
• Work arrangement: Fully remote, offering flexibility to work from anywhere within the United States.
• Healthcare coverage: Medical, dental, and vision insurance for employees and their families, with
• Flexible spending accounts: Options for healthcare and dependent care expenses.
• Retirement benefits: 401(k) plan with matching incentives.