Director of Account Management, Financial Services

📋 Description

• Lead a team of Account Managers and CS Managers to drive renewals and growth.
• Partner with Sales to renew, expand relationships, and close deals.
• Set vision for CS in APAC FS and scale programs and processes.
• Improve renewals, reduce churn, and deepen product adoption.
• Analyze usage data to inform strategy and drive adoption.

🎯 Requirements

• 10+ years in sales/account management or client success; 5+ years in people mgmt.
• Experience serving Financial Services clients; understands Investment Management.
• Experience managing a team with high velocity renewals.
• Strong learner in a technical SaaS environment.
• Thrives in fast-paced, high-growth settings with a track record of scaling.
• Exceptional executive communicator; influence with clarity and credibility.
• Strong relationship-building and a positive, energetic attitude.
• Willingness to travel as needed.

🎁 Benefits

• Equal opportunity employer with an inclusive culture.
• Reasonable accommodation for qualified employees.
• Careers page for official information and application details.