Director of Global Account Management - India

📋 Description

• Manage AM Leaders and the existing 20+ person account management team to aggressively expand
• Actively engage with JumpCloud’s evolving product suite and cybersecurity ecosystem. Help AMs
• Own global Net Revenue Retention (NRR) and expansion targets. Drive aggressive upsell, cross-sell
• Define best practices, programs, standards, and processes, including account planning, ABM
• Partner directly with Product Marketing, Product Management, Alliances, and Professional Services
• Connect directly with customers at all levels to support the development of a strong Account

🎯 Requirements

• 8+ years of experience leading and managing teams of account managers.
• A demonstrated track record of driving proactive expansion within existing accounts, consistently
• 3+ years of experience selling a SaaS platform for a high growth US-based company into customers in
• Experience working with technically complex software platforms and selling into technical customers.
• Strong ability to inspire all levels of your team.
• Ability to listen, articulate positions, and advocate for customers. And, challenge assumptions

🎁 Benefits

• Direct experience leading sales operations/deal desk team members.
• Domain relevant experience with IT-related technologies such as directory services, LDAP, RADIUS