Director of Implementation

📋 Description

• Define and execute the strategic vision for the implementation organization, establishing scalable
• Develop implementation strategies that accelerate time to value, increase product adoption, and
• Build, lead, and motivate a high-performing implementation team, including managers and specialists
• Recruit, coach, and develop team members, fostering accountability, engagement, professional
• Oversee the complete customer implementation lifecycle, from initial engagement and onboarding
• Design, document, and optimize implementation workflows using analytics, automation, and AI-driven

🎯 Requirements

• At least 7 years of experience in technical solutions, professional services, software
• A bachelor's degree in Computer Science, Engineering, Business, or a related discipline is
• Proven experience managing and delivering complex technical projects and solutions in fast-paced
• Strong technical knowledge of software implementation methodologies, system integrations
• Familiarity with CRM platforms, workflow automation solutions, and technologies that support
• Demonstrated ability to develop and execute strategic plans, optimize operational processes, and

🎁 Benefits

• Competitive compensation: Expected annual base salary of CAD $192,300, with the final offer
• Remote work: A remote opportunity offering flexibility in where you work within the applicable
• Healthcare coverage: Medical, dental, and vision insurance.
• Life insurance: Coverage to support financial protection and peace of mind.
• Retirement savings: Access to a 401(k) plan to support long-term financial planning.
• Paid time off: Paid leave to support personal needs, rest, and work-life balance.