Director of Strategic Accounts

📋 Description

• Own relationships with key strategic, national, and high-value customers.
• Serve as primary corporate relationship leader across teams, locations, and service lines.
• Balance strategic account management with customer retention and growth.
• Coordinate stakeholders across operations, sales, quality, finance, IT, and logistics.
• Identify risks, resolve issues, uncover expansion opportunities, strengthen partnerships.
• Lead multi-stakeholder collaborations in complex environments.

🎯 Requirements

• Bachelor’s degree in Business, Science, Environmental Science, Chemistry, or related field
• 7+ years in strategic account management, customer success, or related B2B field.
• Proven experience managing large, multi-location customer relationships, technical/service focus.
• Ability to communicate with executive stakeholders and senior leaders.
• Strong analytical, negotiation, and problem-solving skills.
• Travel approximately 50% of the time.

🎁 Benefits

• Competitive compensation and benefits designed for wellbeing.
• Medical, dental, and vision insurance coverage.
• Life and disability insurance.
• Paid time off including vacation and holidays.
• Wellness program and tuition reimbursement.
• Employee referral bonus opportunities.