Director, Readiness & Customer Education

📋 Description

• Define the metrics that matter most across the portfolio (e.g., time-to-productivity
• Partner with Sales Ops and Sales leadership on attribution models connecting onboarding and ramp
• Regularly report progress and success metrics to executive leadership, with clear business
• Build and launch a unified internship program from the ground up — one shared framework spanning
• Iterate on our role-based Onboarding training tracks across GTM roles, tailored to regional
• Own the month-two-through-month-six ramp journey, formalizing a clear, supported path from

🎯 Requirements

• 7+ years in sales enablement, including scaling onboarding/ramp programs at a fast-growing SaaS
• Genuine passion for new hire onboarding and employee experience — you see career transitions as a
• Proven ability to build accountability systems at scale, ensuring priorities cascade from
• Experience leading people managers, not just ICs, on a team of similar size.
• Hands-on experience building AI-powered enablement tools (e.g., dashboards, roleplay simulators) —
• Fluency in established sales methodologies (e.g., Sandler, Command of the Message, MEDDPICC) and

🎁 Benefits

• Health, pharmacy, optical and dental care benefits
• Paid time off
• Sick time off
• Short term and long term disability coverage
• Life insurance
• 401k contribution