Direct full-lifecycle operations across implementation, support, and customer success.
Oversee enterprise software implementations and go-live readiness.
Drive client adoption, retention, and measurable ROI.
Manage team capacity, staffing, and performance.
Resolve critical escalations as executive point of contact.

🎯 Requirements

8-10+ years in healthcare technology or SaaS delivery.
Leadership experience managing managers or team leads.
Background in complex enterprise software implementations.
Bachelor's degree in related field.
Experience with PSO, HRO, or clinical safety software preferred.

🎁 Benefits

Industry-leading medical, dental, and vision insurance.
Support for executive coaching and certifications.
Generous paid vacation, parental leave, and holidays.
401(k) with company matching contributions.

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