7+ years in technical support or support engineering, with at least 3 years in a leadership or
Proven experience building or scaling a support engineering team at a developer-first or API-driven
Strong technical foundation — comfortable reading code, debugging API integrations, and
Outstanding communication skills, both written and verbal
Data-driven approach to team performance
Structured and organized, with strong attention to detail

🎁 Benefits

A highly-skilled, inspiring, and supportive team
Positive, flexible, and trust-based work environment
A global, multi-culturally diverse group of colleagues and customers
Comprehensive health plans and perks
A healthy work-life balance
Competitive stock options program and location-based salary

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