Director, Training and Enablement

📋 Description

• Design and own end-to-end onboarding from orientation to adoption milestones
• Develop role-based curricula for clinical staff, care managers, payers, admins, and executives
• Partner with Implementation and CS to align training with go-live and post-launch metrics
• Build Arcadia certifications, including the Arcadia Certified Professional pathway
• Coordinate training delivery at customer events, including Aggregate conference
• Lead scalable asynchronous learning content and LMS governance

🎯 Requirements

• 10+ years in training, education, or enablement; 5+ years in health IT/SaaS
• Proven dual-track: internal enablement and external customer training
• Health IT depth with clinical/analytics software in payer/provider space
• Value-based care fluency: CMS programs, MSSP/ACO, payer/provider dynamics
• Instructional design expertise; Articulate/Camtasia; LMS administration
• Release management experience with product launches; governance and KPIs

🎁 Benefits

• Shape impactful training programs in healthcare tech
• Collaborate with cross-functional, mission-driven teams
• Flexible, remote-friendly company culture
• Employee development programs and Arcadian community
• Leadership growth opportunities and impact