Discovery Implementation Manager

📋 Description

• Lead and project manage the discovery process of Health and Welfare new client implementations
• Define and document requirements by reviewing source documents (Legal Plan Documents, Summary Plan
• Consult clients on best practices and be a subject matter expert on system and process changes
• Research and recommend system enhancements based on client needs
• Lead key meetings including kick-offs, requirements gathering and review
• Proactively identify and mitigate project and staffing risks

🎯 Requirements

• Bachelor's degree in business administration or related field
• 5+ years of client relationship, consulting, and implementation experience
• Current or previous experience with benefits / implementation processes and methods
• Excellent communication skills, both written and verbal
• Proven track record of developing and maintaining strong relationships with clients and brokers
• Strong customer service orientation

🎁 Benefits

• Comprehensive health, dental, and vision insurance
• Competitive compensation including performance-based incentives
• Remote first, Office friendly environment
• Retirement savings plans with employer sponsorship
• Professional development opportunities
• Supportive culture and employee wellbeing initiatives