Dispatcher

📋 Description

• Coordinate service calls and dispatch technicians
• Serve as main contact for field teams, customers, and management
• Resolve customer inquiries to ensure satisfaction
• Monitor schedules and adjust in real time
• Maintain accurate records of requests, schedules, and incidents
• Coordinate priority response and resource allocation

🎯 Requirements

• 2+ years in call center and 2+ years dispatch experience preferred
• HVAC, Plumbing, Electrical, or service industry exp a plus
• Excellent verbal and written communication
• Strong problem-solving and customer focus
• Fast-paced, multi-tasking ability
• Proficient with basic computer apps; Service Titan experience a plus

🎁 Benefits

• Health insurance: medical, dental, vision
• 401(k) with company match
• PTO and paid holidays
• Training and development opportunities
• Supportive, inclusive work environment