Schedule all technical staff (pre-sales, support, data/telephony, installs/projects)
Confirm daily task completion by engineers
Identify remote monitoring events and customer emails; assign tasks
Oversee backup failure reporting; schedule follow-ups; escalate as needed
Ensure updates completed within 12 days of release
Maintain project lists, logs, assets, diagrams, and docs

🎯 Requirements

3+ years in a customer service role
5+ years using technology in a business environment
2-year college degree or equivalent coursework in business and accounting
Ability to pass online math, typing, and spelling tests
Sit 8 hours, keyboard and phone use; able to bend and carry
Insurable driving record with valid license and proof of auto insurance

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Operations Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot