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Act as the senior technical focal point for assigned high value strategic client(s); understand the
Lead technical coordination across OS, Virtualization, Network, Storage, Middleware, Database and
Provide senior technical leadership during Major Incidents and critical escalations; rapidly assess
Coach engineering teams on complex troubleshooting and end-to-end service thinking; identify
Act as the India-based technical counterpart to the onshore Lead TA, maintaining alignment on

15+ years of experience in enterprise IT infrastructure, distributed technology, data center or
Deep hands-on expertise in Windows, Linux and VMware, quality & large exposure on technologies
Proven client-facing experience with enterprise clients and senior technical stakeholders.
Strong ability to influence and coordinate teams without direct reporting authority.
Experience in global delivery models supporting US-based clients and onshore technical teams.
Ability to work primarily US business hours, including an early-morning India start.

Distributed Technical Advisor, Infrastructure Services

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