Driver operations associate

📋 Description

• Document Review & Authentication: Verify driver onboarding documents for accuracy and compliance.
• Data Entry & Management: Update driver profiles in internal databases and systems.
• Driver Support & Communication: Contact drivers to clarify discrepancies and guide resubmission.
• SLA Maintenance: Meet KPIs for processing volume, accuracy, and turnaround times.
• Process Improvement: Identify bottlenecks and suggest automated or manual improvements.
• Offline Acquisition Support: Assist at offline recruitment drives and on-ground verification.
• Ad-hoc Tasks: Handle special projects as assigned by Team Lead.

🎯 Requirements

• Education: Bachelor’s degree in a related field.
• Experience: 1–2 years in data entry, verification, compliance, or KYC; logistics preferred.
• Attention to Detail: Detail-oriented; spot inconsistencies quickly.
• Tech Savviness: Proficient with CRM software, databases, Google Workspace, Excel.
• Communication: Strong written and verbal communication.
• Time Management: Thrive in high-volume, fast-paced environment with accuracy.