Daily face-to-face assistance for drivers with account concerns.
Ensure a positive experience for drivers visiting the hub.
Provide clear and accurate information regarding the service.
Manage and resolve high-priority or complex driver cases, including safety violations and brand-impacting cases.

🎯 Requirements

Bachelor's degree in any field
Knowledgeable in Microsoft Excel and Google Sheets
Experience with case management or CRM tools (Salesforce, Zendesk)
2+ years in case management, driver support or customer service
Willingness to work in Quezon City

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