Driver Operations Associate - Retention and Communication

📋 Description

• Develop clear driver spiels, announcements, and instructions for alignment and clarity.
• Prepare regular reports on delivery performance, driver feedback, and supply status.
• Support internal comms to strengthen driver engagement and information flow.
• Manage driver accounts updates (vehicle changes, plates, contact info).
• Execute daily driver cash-outs with accuracy and accountability.
• Process driver KYC applications across platforms and seek process improvements.

🎯 Requirements

• Bachelor's degree in any related field.
• Familiarity with KYC processes, financial apps, or platform ops is a plus.
• Proficiency in Microsoft Office (Excel, Word) with strong reporting and data tracking.

🎁 Benefits

• Competitive benefits typical for on-site roles in the Philippines.