Dynamics 365/Power Platform - Techno-Functional Consultant

📋 Description

• Lead requirements discovery, stakeholder interviews, workshops, process analysis, and
• Elicit, analyze, document, validate, and manage business, functional, non-functional, data
• Translate requirements into user stories, acceptance criteria, functional specifications, process
• Analyze existing processes, identify gaps and improvement opportunities, and recommend solutions
• Provide senior functional expertise across Dynamics 365 Customer Service and Field Service
• Design, configure, develop, and enhance Model-Driven Apps and Canvas Apps using enterprise best

🎯 Requirements

• Minimum 5 years of professional experience across the required Dynamics 365 CE and Power Platform
• Strong functional knowledge of Dynamics 365 CE and its underlying business processes.
• Strong experience with Dynamics 365 Customer Service, including case management, queues, routing
• Experience with Dynamics 365 Field Service, including work orders, incident types, scheduling
• Strong understanding of Dynamics 365 security concepts, including business units, security roles
• Demonstrated business analysis experience within enterprise application implementations or

🎁 Benefits

• $88 CAD per hour starting compensation range for Canada-based positions, with actual compensation
• 100% remote work arrangement.
• Eligibility for an Employee Assistance Program (EAP).
• Access to Discount Perks.
• Opportunity to work across a broad Microsoft Dynamics 365 and Power Platform technology ecosystem.
• Exposure to enterprise-scale solution discovery, architecture, development, integrations, ALM, and