The eCOA Technical Consultant is a customer-facing technical role providing technical support for
Investigates system issues, coordinates resolutions, and collaborates with clients and
Manages multiple studies and time-sensitive requests with strong troubleshooting and communication.

🎯 Requirements

Bachelor’s degree or equivalent experience.
Experience in technical support, customer support, software operations, or issue resolution.
Strong troubleshooting, analytical, and communication skills in English.
Ability to understand technical systems, workflows, and data; excellent time-management and
Experience explaining technical concepts clearly to non-technical audiences; proactive and

🎁 Benefits

Include non-salary perks and information relevant to the role as outlined by the company policies

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