Provide technical support for eCOA studies during the maintenance phase.
Investigate and resolve technical questions, incidents, and escalations.
Analyze system behavior, data, and integrations to identify root causes.
Serve as a technical escalation point for eCOA-related issues.
Collaborate with Project Managers, Customer Care, Product, Development, Quality, and Integration
Support issues related to questionnaires, schedules, devices, applications, notifications, and data

🎯 Requirements

Bachelor’s degree or equivalent experience.
Experience in technical support, customer support, software operations, or issue resolution.
Strong troubleshooting and analytical skills.
Ability to understand technical systems, workflows, and data.
Excellent written and verbal communication skills in English.
Strong organizational and time-management skills.

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Engineering Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot