eCom Operations Manager

📋 Description

• Own and continuously improve day-to-day operations for a DTC eCommerce business.
• Build, document, implement, and optimize SOPs and workflows.
• Coordinate supply chain, logistics, and other eCommerce activities for business continuity.
• Identify bottlenecks and gaps; develop practical solutions.
• Increase organization and structure across teams and processes.
• Coordinate cross-functional initiatives to keep projects moving.

🎯 Requirements

• 3+ years of operations management in direct-to-consumer or eCommerce.
• Experience creating and continuously improving SOPs and systems.
• Strong organizational and project coordination skills across multiple priorities.
• Experience in fast-paced, high-growth environments with evolving processes.
• Problem-solving, autonomous work style, and ownership mentality.
• Excellent communication and cross-functional collaboration.

🎁 Benefits

• Opportunity to take meaningful ownership in a fast-growing DTC health and wellness business.
• High autonomy and visibility into operations and growth.
• Opportunity to build and improve systems and SOPs from the ground up.
• Fast-paced, high-performance environment with measurable impact.
• Collaboration with a global team of operators across functions.
• Significant opportunity to influence scaling and evolution of the organization.