eCom Operations Manager

📋 Description

• Own and continuously improve day-to-day eCommerce operations for scalable growth.
• Build, document, implement, and optimize SOPs, workflows, and internal systems.
• Coordinate supply chain, logistics, and critical eCommerce activities to maintain continuity.
• Identify bottlenecks and implement practical solutions; drive cross-functional initiatives.
• Support recruiting activities and team growth initiatives.
• Operate with autonomy in a fast-paced DTC environment and evolve processes as the business scales.

🎯 Requirements

• 3+ years in operations management within a direct-to-consumer or eCommerce business.
• Proven track record creating, implementing, documenting, and improving SOPs and systems.
• Strong organizational and project coordination skills with multiple priorities.
• Experience in fast-paced, high-growth environments where priorities change quickly.
• Problem-solving with a practical, solutions-oriented approach.
• High autonomy and comfort with minimal supervision; ownership mindset.

🎁 Benefits

• Ownership within a fast-growing DTC health and wellness business.
• Autonomy and visibility into operations and growth.
• Opportunity to build and improve systems, processes, and SOPs from the ground up.
• Fast-paced, high-performance environment with measurable impact.
• Collaboration with a global team across multiple functions.
• Opportunity to influence scaling and evolution of the organization.