Ecommerce Manager, Korea

📋 Description

• Contributes to commercial success, analyzing performance data and budgets
• Leads execution of sales strategies and cost control measures
• Champions customer-first mindset, improves user experience across digital touchpoints
• Monitors service performance and competitor benchmarks
• Oversees daily operations across ecommerce channels
• Oversees smooth end-to-end functionality of digital channels

🎯 Requirements

• Strong track record in ecommerce, digital commerce, or online retail leadership
• Deep understanding of customer experience, CRM, omnichannel retail
• Commercially driven with strong analytical and business acumen
• Oversee and improve operations with strategic planning and process optimization
• Customer-centric mindset, stays close to customer needs
• Proven ability to influence stakeholders and lead cross-functional initiatives

🎁 Benefits

• 25% staff discount on all H&M Group brands
• H&M Incentive Program (HIP)
• Commuting fee
• Celebration of Long Service Award
• Childcare / Family Care Leave
• Health checkup