Email Operations Team Manager

📋 Description

• Own email-channel-attributed revenue as a business outcome, defining how email contributes to
• Define email and push notification strategies in alignment with broader product and marketing
• Lead coordinated churn-prevention and win-back initiatives using behavioral signals and lifecycle
• Develop and maintain the long-term email roadmap, auditing existing programs, identifying gaps and
• Define the role of email within multi-channel orchestration, establishing effective boundaries and
• Translate behavioral signals, predictive churn scores, and lifecycle classifications into

🎯 Requirements

• 5+ years of experience in email marketing, retention marketing, or lifecycle marketing with a
• Proven experience owning an email, retention, or lifecycle program end-to-end, including strategy
• Familiarity with attribution models, including attribution windows, email performance measurement
• Experience using behavioral data and predictive models for segmentation, including churn scoring or
• Hands-on experience with a major marketing automation or email platform such as Braze, Klaviyo
• Demonstrated ability to collaborate cross-functionally with Product, Data Science, data

🎁 Benefits

• Flexible working environment with remote and hybrid work options depending on location.
• Ability to work remotely from many countries or from offices in the United States, Poland, Romania
• Competitive compensation aligned with local market conditions and experience.
• Performance-based bonus system and stock options.
• Professional development opportunities through courses, conferences, and learning resources.
• Opportunities for career growth and internal mobility.