Embedded Program Manager

📋 Description

• Administer Walmart's Emergency Communications Platform: Serve as the primary day-to-day system
• Maintain Platform Readiness: Monitor platform health and proactively identify operational issues
• Provide Technical Support: Troubleshoot platform issues for Walmart administrators and business
• Train & Enable Administrators: Deliver onboarding and refresher training for platform
• Support Continuous Improvement: Identify opportunities to improve platform performance and user
• Partner with Walmart: Serve as AlertMedia's dedicated operational resource for Walmart; Partner

🎯 Requirements

• 5+ years in enterprise SaaS, across technical account management, program management, or customer
• Demonstrated ability to operate independently at a client site within a large, decentralized
• Self-motivated and action-oriented, with the independence to operate effectively without daily
• Excellent project management skills with proven ability to prioritize competing tasks and
• Comfort with technical platform administration depth (user/permission management, integrations
• Skilled at applying AI and emerging technologies to synthesize information, improve

🎁 Benefits

• Competitive base salary + Company-wide bonus program
• Generous and flexible time off and parental leave policies
• Health benefits - Medical, Dental, Vision and Life Insurance are 100% paid for employees!
• 401K with generous company match
• Amazing rewards and incentives – we love celebrating each other!
• Commitment to community service with opportunities to give back