EMEA Technical Account Manager

📋 Description

• Partner with Enterprise customers to maximize business value of Miro.
• Act as fractional strategic advisor for workflow transformations.
• Drive AI-powered adoption and embed Miro into innovation models.
• Collaborate with customers to Discover, Define, and Deliver new offerings.
• Guide customers through AI-driven workflows and governance.
• Embed Miro into customers' systems and ways of working.

🎯 Requirements

• 5+ years in consulting, technical account management, or enterprise SaaS.
• Strong technical fluency: APIs, MCP connectors, integrations.
• Proven ability in workflow optimization, platform adoption, large-scale change.
• Experience leveraging AI, prompt engineering, agentic workflows; low/no code is a plus.
• Expertise in platform analytics to drive data-informed decisions.
• Skilled at facilitating executive-level discussions and cross-functional workshops.

🎁 Benefits

• Global benefits package with equity and wellbeing support.
• WFH equipment allowance and Learning & Development stipend.
• Location-specific benefits per site; Global Miro benefits board link provided.