Employment Services Case Manager (Career Center Services)

📋 Description

• Counsels and assists customers regarding job search strategies, personal career advice, and
• Identify outside resources, programs, and other services for customers if needed.
• Advises, monitors, and tracks participation for customers to maximize program functions and
• Enters relevant data (enrollment, case management notes, job placement, follow-up, service delivery
• Manages day-to-day customer relationships, addresses concerns with action plans, and documents
• Maintains knowledge of occupations/career paths for effective placement, assessment, and service

🎯 Requirements

• Bachelor of Art/Bachelor of Science in psychology, marketing, business, human resources, or related
• Experience working with career counseling consumers in a high-volume work environment, particularly
• Strong communication, organization, and computer skills; ability to communicate clearly and
• Ability to relate well with individuals, motivate, present workshops, and work with individuals
• Referral network with other human service agencies; can provide intervention services as needed
• Knowledge of job search strategies, resources, and action plans