Enablement Lead, Knowledge Work

📋 Description

• Lead customer enablement across the full customer lifecycle, from initial onboarding through
• Design and deliver high-impact engagements, including onboarding sessions, advanced capability
• Drive customer activation, sustained usage, and measurable business value through structured
• Serve as a Subject Matter Expert (SME) for designated product areas, building deep expertise
• Partner closely with Sales, Solution Architects, and Delivery Leads to drive adoption across the
• Develop and refine reusable training assets, playbooks, and best practices based on patterns

🎯 Requirements

• 6+ years of experience in customer-facing, enablement, or instructional roles, engaging C-level
• Exceptional presentation and communication skills, particularly translating AI capabilities into
• Strong product fluency across ChatGPT, Agents, and the broader OpenAI ecosystem, with practical
• Experience leading workshops and enablement programs, designing learning journeys, facilitating
• Ability to identify patterns across customers and translate them into scalable approaches for
• Ability to connect product capabilities to concrete business outcomes such as productivity gains

🎁 Benefits

• Hybrid work model of 3 days in the office per week.
• Relocation assistance to new employees.