Engagement Manager - Americas

📋 Description

• Design and close pre-sales professional services opportunities.
• Create continuity between pre-sales and post-sales delivery.
• Scope services and draft SOWs to capture required work.
• Partner with Account Executives and Solutions Engineers.
• Translate needs into a go-live plan with milestones.
• Align stakeholders on outcomes, timelines, and responsibilities.

🎯 Requirements

• 5+ years in Enterprise SaaS across Solutions Consulting or Professional Services.
• Diagnose business processes and translate into scalable technical solutions.
• Experience with complex, multi-stakeholder deals with implementation components.
• Comfort navigating collaboration with pre-sales and post-sales teams.
• Excellent communication to influence executives and cross-functional teams.
• Strong judgment balancing customer needs, outcomes, and feasibility.

🎁 Benefits

• You’ll get time to do things the right way; high quality work.
• Stock options with a long exercise window.
• Unlimited PTO with four weeks recommended per year.
• Twelve weeks of paid family leave in the US.
• Generous budget for equipment, software, and office furniture.
• $100/month education budget with manager approval.