Manage customer relationships from executive to end user
Scope CV use cases with Scale's engineering team
Lead or support cross-functional teams to deliver AI/ML objectives
Proactively identify customer needs and pain points to ensure success
Oversee onboarding and successful implementation of accounts
Partner with engineering, operations and public sector teams to tailor CV AI for government use cases

🎯 Requirements

A technical background (CS/economics/statistics/engineering)
Active TS/SCI clearance
3+ years in stakeholder management or customer-facing roles delivering enterprise-scale solutions
Deep understanding of ML operations process
Track record of analytics-driven problem solving and strong communication skills
Willingness to be onsite with customers up to 4 days/week in the DMV area and travel at least 25%

🎁 Benefits

Health, dental and vision coverage
Retirement benefits
Learning and development stipend
Generous PTO
Commuter stipend

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