Engagement Manager, Professional Services (d/f/m)

📋 Description

• Define and build vivenu's digital ecosystem: Collaborate with Sales, Solutions and Customer Success
• Project scoping: Scope projects that clearly define the boundaries where the core vivenu's product
• Lead engagements: Act as the primary leader for scoping and delivery, managing project plans
• Commercial acumen: Draft statements of work and change orders while maintaining target margins
• Voice of the Complex Customer: Act as the voice of the field, closely collaborating with
• Scale the digital ecosystem: Turn early customer deployments into repeatable, scalable

🎯 Requirements

• 4+ years of technical project management or engagement management experience in a professional
• Proven track record of authoring technical scope documents and SOWs, managing change orders, and
• Excellent client-facing presentation, communication, and negotiation skills, with the ability to
• High proficiency with modern project management tools (e.g., Jira, Asana, Monday.com, SmartSheet)
• Familiarity with scoping headless website architectures, APIs, third-party integrations, and web

🎁 Benefits

• Live Entertainment Tech: Play a mission-critical role for global brands, redefining fan experiences
• Sustainable Growth: We scale sustainably on a profitable, VC-backed foundation with true
• Top-tier Team: Collaborate with over 160 dedicated professionals, including leaders from Google
• Global DNA: We're a diverse, merit-driven team spread across six global offices.
• Fast Growing, in All Aspects: Sifted consistently ranks us among the fastest-growing scale-ups in
• Next-Gen Leaders & Insights: Work alongside some of tech's brightest minds — from Forbes 30