Engagement Manager (Professional Services Sales)

📋 Description

• Own the SOW process end-to-end: scope engagements, draft SOWs, price services, and sell them to
• Scope AI Agent deployments (conversational design, integration, outcome configuration) as well as
• Drive services attach and bookings on new and expansion deals.
• Partner with Sales, Deal Desk, and Product to move deals fast without sacrificing delivery margin.
• Build the repeatable process, templates, and pricing logic that let this function scale.

🎯 Requirements

• 4–10 yrs in professional services, with 2+ yrs scoping and selling services engagements (PS Sales /
• Track record of driving services attach and bookings — not just processing paperwork.
• Technical fluency to scope complex deployments; conversational AI / contact-center AI experience
• Comfortable pricing and defending services value directly with enterprise customers.
• Deal desk or commercial-contracting exposure a plus.

🎁 Benefits

• Comprehensive medical, dental, and vision coverage with plans to fit you and your family
• Paid parental leave for all new parents welcoming a new child
• Remote work setup budget to help you create a productive home office
• Monthly wellness and communication stipend to keep you connected and balanced
• 20 days of vacation time to promote a healthy work-life blend