Engagement Manager, Public Sector (Miami, FL)

📋 Description

• Manage customer relationships from the executive to the end user
• Work alongside customers to scope agentic workflow use cases that Scale's engineering team will
• Lead a cross-functional project team to deliver on and exceed the customer's AI/ML objectives
• Lead with a 'whatever-it-takes' mentality, proactively identifying customer needs and operator pain
• Oversee onboarding and successful implementation of customer accounts

🎯 Requirements

• An active TS/SCI clearance
• 5+ years of work experience succeeding in stakeholder management or a customer-facing role
• A track record of structured, analytics-driven problem solving
• Excellent verbal and written communication skills
• Willingness to be onsite with the customer in the Omaha area 4 days per week and able to travel at

🎁 Benefits

• Comprehensive health, dental and vision coverage
• Retirement benefits
• Learning and development stipend
• Generous PTO
• Commuter stipend (may be eligible)
• Equity compensation (subject to Board of Director approval)